RETURNED CHECK POLICY
If your check is returned, the amount of the returned check plus a $150 returned check fee will be added to your account balance. The amount due must be paid in full within 5 business days or the account is subject to being turned over to collections. We will carry a 5% added fee on all balances overdue per month and 15% per annum. If legalities are followed, the client is responsible to pay for any and all legal fees, days off work needed to settle the balance and any additional fees paid out for said dates.
PAST DUE BALANCE POLICY
The past due amount must be paid in full within 5 business days of invoice NET terms ending or the account is subject to being turned over to collections. We will carry a 5% added fee on all balances overdue per month and 15% per annum. If legalities are followed, the client is responsible to pay for any and all legal fees, days off work needed to settle the balance and any additional fees paid out for said dates.
Should you choose to cancel your order, THE WRAP FIRM will refund the deposit, minus photography of vehicle, template, art fees and/or any printed portions already processed. The deposit withheld may be transferred to future projects. Cancellation of a project must happen prior to printing or refund will be null & void in entirety.
All Vehicle wraps require a non refundable half deposit before scheduled date is set to order materials. Once vehicle is finished, full balance is due upon pickup. For commercial installs and or wholesale installs, We require payment on a net15 payment period basis unless otherwise discussed as a COD payment upon finishing the job. On non client provided graphics commercial installs, we require a half deposit for materials.
Hand Car Wash – When it’s time to clean your wrapped car, we recommend hand washing with quality automotive cleaning products. You can treat your wrap like paint, but AVOID using compounds and swirl/scratch removers.
Waterless Car Wash – We also recommend using a product like Croftgate USA’s WrapCare Waterless Wash to maintain your car between major washes. We use Aquanil on our client’s vehicles after every wrap to give your vehicle a flawless finish. In addition to cleaning the surface, Aquanil also protects your wrap. Ceramic coating your wrap is highly recommended. Please inquire while your vehicle is being wrapped about options & pricing.
Edgeless Microfiber Towels are recommended to gently and safely apply cleaners and remove it. This way, chances of causing micro-scratches on the top coat, or interior surfaces are avoided.
We highly recommend using microfiber towels for the application and removal of cleaning products. Rotate your towel frequently to reveal a clean side. Keep an extra microfiber towel lying around for the unexpected shine up!
*** DO NOT WASH YOUR VEHICLE UNTIL WE HAVE APPROVED THE WRAP INSTALLATION UPON YOUR POST-INSTALLATION CHECK WITHIN 10 DAYS OF INSTALL.
BRANDING / MARKETING POLICY
All branding and design services are owed by Wrap Firm LLC until written consent is given. Branding designs/Logos are designed initially with usage rights ONLY (price reflects this). If design and or branding of any kind, or print usage is required outside of wrap firm in house services, Client must request to purchase FULL RIGHTS CONSENT from Wrap Firm llc and a document will be sent via email that will need to be signed and dated by both parties and an adjusted bill will be sent accordingly for said rights. At this point Wrap Firm llc will grant full usage rights to the client.
** Design fees will be added to every job that requires layout and or full creative design.
- a $35.00 is added for layout fee to be approved by client for any/all print/text/positioning issues. once agreed on, the client is responsible for any issues with design.
- a $350.00 fee is added for vehicle design to all invoices.
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